Who We Are
Colombia Medical ("we," "us," or "our") operates colombiamedical.co and its associated specialty websites. We are a medical tourism information and referral platform — not a healthcare provider. This policy explains how we collect, use, and protect your personal information.
Information We Collect
When you submit an enquiry through our contact forms, we collect the information you provide, which may include your name, email address, phone number, country of residence, medical specialty interest, preferred city, and any details you share about your medical situation.
We also collect standard analytics data through cookies and similar technologies, including pages visited, time on site, referring source, device type, and approximate location.
How We Use Your Information
- To respond to your enquiry and connect you with relevant clinics
- To send follow-up information related to your stated interest
- To improve our website content and user experience
- To understand how visitors use our sites
How We Share Your Information
When you submit an enquiry about a specific specialty or clinic, we may share your contact information and enquiry details with the relevant clinic or medical facility so they can respond to you directly. We will not share your information with clinics unrelated to your stated interest.
We do not sell your personal information to third parties. We may use third-party services (such as Google Analytics and form processing tools) that process data on our behalf in accordance with their own privacy policies.
Health Information
Any medical or health information you voluntarily provide in your enquiry is used solely for the purpose of matching you with appropriate clinics and is shared only with the relevant medical facility. We are not a covered entity under HIPAA or similar healthcare privacy regulations, as we do not provide medical care.
Data Storage and Security
Enquiry data is stored in secure, access-controlled systems. We use HTTPS encryption across all our websites. While we take reasonable measures to protect your data, no internet transmission is completely secure.
Cookies
We use cookies for analytics and site functionality. You can control cookie settings through your browser. Disabling cookies may affect site functionality.
Your Rights
You may request access to, correction of, or deletion of your personal data by contacting us at andy@colombiamedical.co. We will respond to requests within 30 days.
Third-Party Links
Our websites contain links to clinic websites and third-party services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated date. Continued use of our sites after changes constitutes acceptance of the updated policy.
Contact
For privacy-related questions or requests, contact us at andy@colombiamedical.co.